Betting Rules

These Betting Rules explain the general conditions that apply when you place bets or play games through Robocat Casino. They should be read together with the applicable Terms and Conditions, Privacy Policy, Responsible Gambling information and any game-specific rules shown on the website.

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General betting conditions

By opening an account, accessing the website or placing a bet, you agree to follow these Betting Rules and any instructions displayed for the relevant game or betting product. If you do not understand a rule, do not place a bet until you have obtained sufficient information to make an informed decision. Rules may differ between games, markets and promotions, so the information shown on the applicable game or bet screen should always be checked before confirming play.

On this page

Robocat Casino may update, amend or replace these rules when necessary. The current version published on the website applies from the time it is made available, unless a different effective date is stated. It is your responsibility to review the rules from time to time. Any change will not remove rights that have already arisen under a confirmed transaction, except where correction is required by law, a technical issue or an obvious error.

You must be legally permitted to gamble online in your location and meet the minimum age requirement that applies to you.
You must provide accurate, complete and current information when registering and whenever account details change.
You may only hold and use an account in your own name, unless otherwise permitted under the applicable account rules.
You must protect your login details and should notify Robocat Casino promptly if you believe your account has been accessed by another person.
You must not use the website for unlawful activity, fraud, money laundering, collusion, abuse or any other prohibited purpose.
You must not place bets on behalf of another person or allow another person to use your account.

Access to particular games or betting products may be restricted by law, location, account status, verification requirements or technical availability. Robocat Casino may refuse access, suspend an account or decline a transaction where there is a legal, security, compliance or responsible gambling reason to do so.

Placing, confirming and cancelling bets

Before placing a bet, check the game, selection, stake, displayed odds or applicable paytable, and any other information shown on the confirmation screen. A bet is generally treated as placed only after you select the relevant confirmation option and the website records the transaction. An on-screen acknowledgement, account history entry or similar record may be used to show that a bet was accepted.

You are responsible for reviewing your bet before confirmation. This includes checking that the intended game, stake and selection are correct. A bet should not be considered accepted merely because a button has been selected or a request has been sent. If a transaction is interrupted, remains pending or does not appear in your account history, do not repeatedly submit the same bet. Check the account or transaction status first.

Once accepted, a bet normally cannot be changed or cancelled unless the relevant game rules, a promotional condition or applicable law allows it. A request to cancel a bet is not effective until it has been expressly accepted by Robocat Casino. Bets that are not accepted will not be included in the outcome, although an amount may temporarily appear as pending while the transaction is being processed.

Minimum and maximum stakes

Minimum and maximum stakes may apply and can vary by game, payment method, account, product or other applicable condition. The limits displayed at the time of play are the relevant limits for that transaction. Robocat Casino may apply additional controls where required for compliance, security or responsible gambling purposes. Attempts to bypass a limit by using multiple accounts, coordinated activity or technical methods are not permitted.

Technical interruptions and errors

If a website, game, software or connection error affects a bet, Robocat Casino may pause play, investigate the transaction and correct or void the affected activity where permitted. An obvious error may include an incorrect price, paytable, result, stake display or other material information. Where a correction is required, the resolution will be handled in accordance with the applicable rules and legal requirements.

Game results, settlement and account records

Games are settled using the result generated and recorded by the relevant game system or authorised process. The outcome is determined by the rules displayed for that game, including any paytable, winning combinations, bonus features, result order or other settlement information. Random outcomes cannot be predicted or changed by a player. Each game should be treated as a separate event unless its rules expressly state otherwise.

Results may be delayed while a game or transaction is being checked. If there is a difference between a visual display and the official recorded result, the recorded result will generally be used, subject to applicable law and any required investigation. A result may be reviewed if there is a suspected malfunction, irregular activity, incorrect settlement or other issue that could affect the integrity of play.

Winnings, losses, stakes and adjustments may be shown in your account balance or transaction history.
A displayed balance may include amounts that are pending, restricted or subject to verification.
A credit does not necessarily mean that funds are available for withdrawal until all applicable checks are complete.
If an amount is credited in error, Robocat Casino may correct the balance or recover the mistaken amount where permitted.
You should check your account history and report any suspected error as soon as reasonably possible.

Game-specific rules take priority for details that relate only to a particular game or betting product. If these general Betting Rules conflict with mandatory legal requirements, the legal requirements will apply. Any terms relating to a promotion, bonus or special offer apply only if they are clearly displayed and accepted in accordance with the relevant offer conditions.

Account verification, payments and withdrawals

Robocat Casino may request identity, age, location, payment method, source-of-funds or other information before permitting continued play or processing a withdrawal. These checks support legal and financial crime prevention obligations and help protect accounts from unauthorised use. You must provide information that is truthful, readable and sufficiently current. Play or withdrawals may be restricted while required information is being reviewed.

Payments should be made using a method in your name or another method expressly permitted by the applicable rules. You must not use a payment method without the authorisation of its owner. Payment processing can be affected by banks, payment providers, verification checks, public holidays, technical issues and other factors outside the website's direct control. Any fees, conditions or restrictions associated with a payment method should be reviewed before use.

Withdrawal requests may be subject to account verification, transaction review, applicable play conditions and legal requirements. Robocat Casino may return funds to an approved payment method, request further information or delay processing where necessary to complete checks. The available options and conditions are shown through the account or relevant payment information. You should keep your account details and payment information accurate to avoid unnecessary processing issues.

You remain responsible for understanding any tax or reporting obligations that may apply to you. If your account is closed, suspended or restricted, access to funds and transactions will be handled in accordance with the applicable Terms and Conditions and legal requirements.

Responsible gambling and disputes

Gambling should be entertainment, not a way to earn money or recover losses. Only use money you can afford to lose, set a personal budget and take regular breaks. Never gamble while under the influence of alcohol or other substances, and do not chase losses by increasing stakes or continuing to play for longer than planned.

Set spending and time limits before you begin.
Keep gambling separate from essential household or living expenses.
Do not borrow money to gamble or ask others to fund your play.
Use available account controls, breaks or self-exclusion options if gambling is becoming difficult to manage.
Seek independent support if gambling is causing financial, emotional, relationship or work-related harm.

If you have a question about a bet, result, transaction or account restriction, use the support channel made available on the website. Include relevant information such as the date, game, transaction reference and a clear description of the issue, but do not send passwords or other unnecessary security information. The matter may be reviewed against the account records, game data and applicable rules.

Complaints should be raised promptly and will be considered fairly under the applicable complaints process. If an issue cannot be resolved through the initial review, further escalation options may be available under the relevant Terms and Conditions or applicable Australian requirements. These Betting Rules do not limit any consumer protection or other rights that cannot lawfully be excluded.